You are able to export Access Permissions of your users into a CSV file. This will show you which computers/groups the users are a part of as well as their role and status.
Supported Subscriptions
- Splashtop
- SOS+10 | SOS Unlimited
- SOS+10 | SOS Unlimited + Access Pro | Access Performance
- Splashtop Enterprise [Remote Support(Technician) | Remote Access(End-User)]
- Splashtop Remote Support [MSP | Basic | Plus | Premium]
- Splashtop SOS [Basic | +10 | Unlimited]
1. To export User-based access permissions as a CSV file, go to the Users page at my.splashtop.com --> Management --> Click the 3-dot button at the top right corner --> Click "Export to CSV..."
2. After clicking "Export to CSV...", it will show a prompt. Please select "Access permission of all users", and click "Export"
3. Once the Export button has been clicked, look for a message at the bottom that indicates the task has now been scheduled. You will receive a link in the email to download the file. Click on Download to download the CSV File (It will be inside of a ZIP file).
The file will be downloaded as a ZIP file. Once extracted, you should see a CSV file inside the ZIP. Open the CSV file to see all of permissions and computers that the selected users have access to