Before you manually create a static Splashtop PDF Remote Printer, please view our remote print setup and troubleshooting guide. If the steps from that article do not resolve your issue and Splashtop PDF Remote Printer is not an available print option, follow this guide to create it.
Normally, the PDF printer is automatically created at the beginning of the session and removed after the session ends. However, because the system built-in vbs cannot be executed normally, this manually added printer should always exist.
Step 1. Add a printer
Step 2. Add a local printer
Step 3. Select printer port => MsPdfPrint
if there is no “MsPdfPrint“, please create a new one.
Step 4. Select driver => MS-XPS driver
Step 5. Type printer name => Splashtop PDF Remote Printer
Step 6. Change printer driver to PDF print driver
Finally, print a test page with the Splashtop PDF Remote Printer selected.
Unable to get remote print to work or have suggestions for us? Please open a support ticket.