Zebra 设备的远程控制

Support

2024年08月29日 13:05

Splashtop Streamer 和 Splashtop SOS 支持远程控制 Zebra 设备，启用该设备前需先执行一些步骤。请按照以下说明启用该设备。

1. 先决条件

1.1 检查设备的系统兼容性

先到设备中找到设置>关于手机> SW 组件，然后检查 MX 字段，MXMF 应为8.3或更高版本才能具有远程控制功能

1.2. 从 Play 商店下载并安装 Zebra 附加组件

https://play.google.com/store/apps/details?id=com.splashtop.streamer.addon.zebra

或直接点击此链接下载 apk：https://download.splashtop.com/addon/addon_zebra.apk

2. 远程控制

符合先决条件后，您需要检查版本号：

如果您的的 apk 版本为 v3.0.4 以上，远程控制会自动开启
否则，您需要按照以下方法2.1或2.2启用远程控制。

2.1. 通过 MDM/EMM

1）OEM 配置

如果您的 MDM / EMM 支持 OEM 配置，则可以进行以下配置以启用远程控制：

有用链接：

Allow “Service Binding Action”
Allow Service Identifier: com.zebra.eventinjectionservice
Allow “Service Caller Action”, service identifier: com.zebra.eventinjectionservice
Allow Caller package: com.splashtop.streamer.addon.zebra
Allow Caller signature:
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

Allow “Service Binding Action”
Allow Service Identifier: com.zebra.remotedisplayservice
Allow “Service Caller Action”, service identifier: com.zebra.remotedisplayservice
Allow Caller package: com.splashtop.streamer.addon.zebra
Allow Caller signature:
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

Allow “Service Caller Action”, service identifier: content://oem_info/oem.zebra.secure/build_serial
Allow Caller package: com.splashtop.streamer.addon.zebra
Allow Caller signature: 
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

Allow “Service Caller Action”, service identifier: content://oem_info/wan/imei
Allow Caller package: com.splashtop.streamer.addon.zebra
Allow Caller signature: 
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

2）XML 配置

如果 MDM / EMM 支持 XML 配置，则可以进行以下配置以启用远程控制：

有用链接：

<wap-provisioningdoc>
  <!--SettingID=16-->
  <characteristic version="10.0" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="1" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
  </characteristic>
  <!--SettingID=17-->
  <characteristic version="10.0" type="AccessMgr">
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
    <parm name="CallerPackageName" value="com.splashtop.streamer.addon.zebra" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
  <!--SettingID=18-->
    <characteristic version="10.0" type="AccessMgr">
    <parm name="ServiceAccessAction" value="1" />
    <parm name="ServiceIdentifier" value="com.zebra.remotedisplayservice" />
  </characteristic>
  <!--SettingID=19-->
  <characteristic version="10.0" type="AccessMgr">
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="com.zebra.remotedisplayservice" />
    <parm name="CallerPackageName" value="com.splashtop.streamer.addon.zebra" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
  <!--SettingID=14-->
  <characteristic version="10.0" type="AccessMgr">
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="content://oem_info/oem.zebra.secure/build_serial" />
    <parm name="CallerPackageName" value="com.splashtop.streamer.addon.zebra" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
  <!--SettingID=15-->
  <characteristic version="10.0" type="AccessMgr">
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="content://oem_info/wan/imei" />
    <parm name="CallerPackageName" value="com.splashtop.streamer.addon.zebra" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
</wap-provisioningdoc>

2.2 通过 StageNow

在设备上打开 StageNow 应用，然后扫描随附的 PDF 文档中的所有二维码：

zebra_remote_control.pdf：启用远程控制，需要 MX 8.3 或更高版本
zebra_others.pdf：启用获取设备序列号等其他功能，需要 MX 9.3或更高版本

如果您的公司使用 MDM 软件，StageNow 支持通过 MDM 将配置文件推送到设备（您可以联系 IT 经理）

成功上传配置文件后，您的屏幕将如下图所示。

2.3. 关于 Zebra 设备零触摸的建议

如果您希望实现零触摸（即远程访问设备时不显示敏感信息），则需要您的安卓操作系统版本为10+，同时您必须将您的附加组件升级到最新版本，并为其授予覆盖权限。您可以按照以下方法1或方法2执行此操作：

1）在该设备的设置中手动授予权限。

2）使用 MDM

AirWatch：
- Device -> Profiles & Resources -> Permisssions ->Grant All

zebra_remote_control.pdf
(10 KB)
Zebra_others.pdf
(20 KB)