Check Access to Splashtop Servers


Go to the website below to make sure you can access Splashtop servers from your computer or device.


Some common reasons for failing the check are firewall settings on the computer or router and DNS settings.

Have more questions? Submit a request


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    Hello, I was attempting to reconnect one of the computers in my group and got the following message: The number of computers allowed for this Splashtop Business account has been exceeded. I have not made any changes recently, added more computers than I had originally, and everything was running normally. Have the conditions or limits changed recently?

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    Your single Business license is good for up to 10 computers. If you need to support more computers, you can add on a license to increase by 10 more to 20.