Check Access to Splashtop Servers Support May 25, 2018 02:17 Follow Go to the website below to make sure you can access Splashtop servers from your computer or device. www.splashtop.com/check Some common reasons for failing the check are firewall settings on the computer or router and DNS settings. Have more questions? Submit a request Comments Cavident September 25, 2017 18:58 Hello, I was attempting to reconnect one of the computers in my group and got the following message: The number of computers allowed for this Splashtop Business account has been exceeded. I have not made any changes recently, added more computers than I had originally, and everything was running normally. Have the conditions or limits changed recently? Regards, VC Support September 25, 2017 22:26 @VC, Your single Business license is good for up to 10 computers. If you need to support more computers, you can add on a license to increase by 10 more to 20.