Check Access to Splashtop Servers

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Go to the website below to make sure you can access Splashtop servers from your computer or device.

www.splashtop.com/check

 

Some common reasons for failing the check are firewall settings on the computer or router and DNS settings.

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Comments

  • Avatar
    Cavident

    Hello, I was attempting to reconnect one of the computers in my group and got the following message: The number of computers allowed for this Splashtop Business account has been exceeded. I have not made any changes recently, added more computers than I had originally, and everything was running normally. Have the conditions or limits changed recently?
    Regards,
    VC

  • Avatar
    Support

    @VC,
    Your single Business license is good for up to 10 computers. If you need to support more computers, you can add on a license to increase by 10 more to 20.