How do I resubscribe when my current subscription is expired?

If your subscription expires because your payment information did not get processed by Splashtop in time for your auto-renewal, any changes to your payment information was made (new card number or billing address change), or if you have your subscription was set to no auto-renew, you will need to manually resubscribe to the expired subscription.

How to resubscribe

Must be the account owner.If your Splashtop subscription has expired and you want to resubscribe to your current subscription plan, please follow the instructions below.

1. オーナーアカウントでWeb管理コンソールにログインします。
   1. グローバルスタックユーザーの場合:
      1. https://my.splashtop.com/login
   2. EUスタックユーザーの場合:
      1. https://my.splashtop.eu/login
2. Hover your cursor over your name on the upper right part of screen, then select Subscriptions from the drop-down menu.
3. Find the subscription that says "Expired" under the correct plan and click "Buy Now" to bring you to the cart.
4. ユーザーとコンピュータの合計数が正しいこと、および「プランの設定」で正しいオプションが選択されていることを確認して請求先住所に進みます。
5. 支払いと請求情報が正しいことを確認後、「支払いを続行」を選択します。
6. ページの右下にある「購読」を押して、再購読します。