遠端列印

追蹤

使用遠端列印,可以將遠端電腦上的檔案傳送到本機印表機進行列印。

Keep in mind you can only remote print if there is a currently active remote session, splashtop remote printer will not show up if there is no active session

遠端列印可用於:

Requirements

  • Windows 7 或更新版本
  • Mac OS X 10.7 or higher 

Printing from remote Windows to your local computer

Remote Windows 10: 

Please make sure Splashtop Streamer is v3.4.0.0 or newer.

  1. Establish a remote session to the remote Windows 10 computer.
  2. On the remote computer, open any application and print as you normally would. In the print dialog box, choose Splashtop PDF Remote Printer and click Print. 
    Snag_30b1a9b7_en-us.png
  3. 幾秒鐘後,將在本機電腦 (執行 Splashtop Business 應用程式處) 跳出一個列印對話框。選則您想要的本機印表機,然後點擊「列印」即可!
  4. If having any issues printing, please follow the steps below (Other Windows versions).

Other Windows versions: 

  1. Open Splashtop Streamer, go to the Settings tab, and click on Install Printer Driver.
    Note: you may need to disconnect and reconnect if making these changes through a Splashtop connection for the driver to take effect.
    streamer_en-us.jpg
  2. After installing the driver, disconnect and reestablish a remote session to the computer. There will be a Splashtop Remote Printer which you could choose to print from.
    mceclip2_en-us.png
  3. If printing to a local Mac, you will need to install an XPS reader on the local Mac. You can search for "XPS reader" in the Mac App Store to see various choices.

Printing from remote Mac to your local computer

  1. Open Splashtop Streamer, go to the Settings tab, and click on Install Printer Driver.
    Note: you may need to disconnect and reconnect if making these changes through a Splashtop connection for the driver to take effect.
    streamer_en-us.jpg
  2. Establish a remote session to the remote Mac computer.
  3. On the remote computer, open any application and print as you normally would. In the print dialog box, choose a Splashtop Remote Printer and click Print.
    Snag_46fe1946_en-us.png
  4. 幾秒鐘後,將在本機電腦 (執行 Splashtop Business 應用程式處) 跳出一個列印對話框。選則您想要的本機印表機,然後點擊「列印」即可!

Why am I getting an "Unsupported Printer Format" error?

If you are getting the following error "Unsupported Printer Format: The printer format used by the remote computer is not readable on this computer":
win_src_lack_pdf_en-us.png
Some additional software will be required in order to print to your local printer.

Get the error on a local Windows computer:
Be sure Adobe Acrobat PDF reader is installed on the local Windows computer and set as the default PDF reader.
You can download Adobe Acrobat PDF Reader here: https://get.adobe.com/reader/

Get the error on a local Mac
You will need to install an XPS reader on the local Mac. You can search for "XPS reader" in the Mac App Store to see various choices.

Additional Troubleshooting

如果我不想讓使用者遠端列印,該怎麼做?

Splashtop Business 的帳戶擁有者可以停用所有使用者的遠端列印功能。

透過帳戶擁有者憑證登入 my.splashtop.com,進入管理 > 設定,即可停用遠端列印、檔案傳輸、複製和貼上等功能。

意見
無法取得遠端列印功能,或對我們有任何建議?請新增支援需求單

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