Scheduled Access lets admins schedule remote access for users, groups, and computers by time slot. It’s available with Splashtop Enterprise.
Notes and Best Practices
- Scheduled Access permissions are added on top of the user and group permissions set under Management → Users. They do not override those permissions.
- If users who only need scheduled access already have permissions under Management → Users, we recommend removing those permissions and managing those users through Scheduled Access instead.
- Only the team owner and admins can set up Scheduled Access.
- For open lab hours, create a separate schedule with its own time slots. For example, add one time slot from 0:00 to 9:00 and another from 17:00 to 23:59, and include all member groups in each.
- Disconnect warning messages require Splashtop Business app v3.4.0.1 or later (v3.4.0.2 or later on iOS).
- The computer selection page may not work properly in Internet Explorer 11. If you have issues, use a different browser.
Scheduled Access Configuration
- Before you create any schedules, set the Scheduled Access time zone. Log in to my.splashtop.com (or my.splashtop.eu if your team is on the EU stack) with the team owner account and go to Settings. Only the team owner can change this setting, and it can’t be changed once a schedule is in place.
- Log in to my.splashtop.com (or my.splashtop.eu if your team is on the EU stack) and go to Management → Scheduled Access.
- Click Create Resource and fill in the fields. A resource is the set of computers you want to schedule access to, such as the computers in a specific lab.
- Click Advanced Settings to turn on Exclusive Mode. Exclusive Mode prevents remote users from connecting to a computer while someone is logged in to it locally, so no one can connect to a computer that’s already in use. The logout and lock screen settings also help when students forget to log out of their accounts.
Select the computers or computer groups you want to include in the resource.
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(Optional) Assign a group admin to help manage schedules for the resource. Group admins can also create resources and schedules.
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Continue to "Create Schedule", or later click the Resource name (or Manage Schedule) to assign Schedules to the resource.
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Create a schedule for the resource by filling in the Name, Starting Date, and Recurrence fields. Then select the user groups or individual users to add to the schedule, or paste a list of user email addresses.
Note: The time drop-down uses 30-minute intervals, but you can type in any time, down to the minute.
Select Force session disconnect at the end of each Schedule to end sessions automatically when the time slot ends.Note: This disconnects the remote session but does not log the user out of the remote computer.
Click Advanced Settings to turn Exclusive Mode on or off.
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Exclusive Mode
Click Advanced Settings to turn Exclusive Mode on or off.
When Exclusive Mode is on, computers in this schedule can be accessed only when they're at the Windows or Mac login screen. Once someone logs in, either in person at the lab or remotely through a Splashtop session, the computer is reserved for that user.
Tip: Turning on Auto-logout after disconnection helps make sure computers return to the login screen and are available for the next user. This option requires Splashtop Streamer v3.4.4.0 or later. For Streamer v3.4.2.0, see Setup Instructions for Splashtop Streamer 3.4.2.0.
To pause or resume a schedule, click the schedule, then click Pause or Resume.
To clone a schedule, click the schedule, then click Clone.
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Display Messages
At the start of a scheduled access session, a pop-up message shows how much time is left in the session.
Note: The pop-up cannot currently be turned off or hidden.
- Another pop-up appears near the end of each session. When it appears depends on the time set in Notify users before session ends.
*The display can be disabled by setting "Notify users before session ends" to "Never".