IP Restriction

Splashtop supports IP-based access restrictions to the web console https://my.splashtop.com/, and the to the Splashtop Business App. This allows Splashtop teams to configure a whitelist of IP addresses that can utilize remote access.

 

Requirements:

  • Custom Enterprise Technician license

Get started:

  • Log into https://my.splashtop.com/ with the team owner account and go to Management > Settings.

    Scroll down and check "Restrict access Browser IP addresses" to turn on whitelisting for https://my.splashtop.com/. Check "Restrict access Business IP addresses" to turn on whitelisting for the Splashtop Business App.
    ip-teamsetting_en-us.png
  • Click "manage IP whitelist" to add IP addresses to allow for remote access, and Save.
    ipwhitelist-pcp_en-us.PNG
    Note that if the team setting is checked but there are no IP addresses added to the whitelist, all IP addresses will continue to have access.
  • Now, when a user attempts to log into https://my.splashtop.com/ or the Splashtop Business App from an unauthorized IP address, they will receive the following error messages:
    iperror_pcp_en-us.png
    iperror_src_en-us.png
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