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  1. Splashtop Business - Support
  2. Troubleshooting
  3. Diagnostic tool

Diagnostic tool

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  • Diagnostic tool
  • How to adjust your network settings to resolve connection issue?
  • What should I check if getting no suggested settings after running the diagnostic tool?
  • What are the suggested settings I can apply, and what is it for?
  • Why I received a network error when testing the Connection type?
  • Why I received "cannot connect. Please make sure the network is available and Splashtop streamer is running" error after running the diagnostic tool?

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