When you connect to a SSH server, you may run into errors like the following example screenshot. You can lookup the detailed error reason in the following table with the error code shown on the Splashtop Business client app.
Error details
| Code | Reason |
| 0x00000001 | Out of memory |
| 0x00000002 | Failed to set parameter |
| 0x000001FF | Internal error |
| 0x00010001 | Failed to connect |
| 0x00010002 | SSH is still connected |
| 0x00010003 | Channel already closed |
| 0x00010004 | Network failed on receive |
| 0x00010005 | Network failed on send |
| 0x00020001 | Unexpected error on knownhosts verify |
| 0x00020002 | Invalid server public key on verifying knownhosts |
| 0x00020003 | Host key for server has changed. For security reasons, connection will be dropped. |
| 0x00020004 | Another type of key exists on server. Attacker might change the default server key to confuse client into thinking the key does not exist. For security reasons, connection will be dropped. |
| 0x00020005 | The server is unknown and user does not trust the host key |
| 0x00020006 | Failed to verify knownhosts |
| 0x00020007 | Failed to update knownhosts file |
| 0x00030001 | Internal error when authenticate with password |
| 0x00030002 | Illegal empty user for password authentication |
| 0x00030003 | Illegal empty password for password authentication |
| 0x00030004 | Access denied for password authentication, maybe wrong user name or password? |
| 0x00030005 | Password authentication is not allowed by server |
| 0x00030006 | Unable to proceed password authentication |
| 0x00031001 | Internal error when authenticate with public key |
| 0x00031002 | Illegal empty user for public key authentication |
| 0x00031003 | Wrong passphrase for private key import |
| 0x00031004 | Access denied for public key authentication, maybe incorrect keypair? |
| 0x00031005 | Pubkey authentication is not allowed by server |
| 0x00031006 | Unable to proceed pubkey authentication |
| 0x00032001 | Failed to authentication |