A computer cannot be shared across multiple teams. This means that if a computer is registered under Splashtop team A, then no one from Splashtop team B can add it to their team or access it.
- Note: You will still be on a team even if you are the only person using it. You will simply be a team of one.
This is enforced by the fact that only one streamer can be installed on a computer at a time, attempting to install Splashtop streamer that belongs to a different team will overwrite the streamer installation of the old team.
The reason why we do this is to enforce security such that there are no unexpected 3rd party users of a computer that an organization/team did not expect.
If you are subscribed to our SOS product then you can use that to bypass the streamers entirely.
Please look at this article for more info on that
https://www.splashtop.com/getting-started-splashtop-sos-on-demand-support-mobile
You can use the Share my Desktop feature which is available under certain subscriptions and requirements. Keep in mind that Share my Desktop is view only.
More details can be found here:
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/115002370303-SHARE-MY-DESKTOP