Does Splashtop send Auto-renewal emails?

Splashtop does not send out email reminders for subscription renewals as auto-renewal is enabled by default. Right after you subscribe, you will be able to see the subscription with auto-renewal enabled in the "Subscriptions" section in your management portal here: https://my.splashtop.com/account_info/#subscription_tab

auto_renew_on_en_us.png

If you do not want to be charged after the subscription cycle, you can turn off auto-renewal.

Turning off auto-renewal

Here is an example of what you might see when you login to your portal if you turned off auto-renewal and the subscription cycle is ending:

screenshot-my.splashtop.com-2022.09.30_en-us.png.png

You will also see this reminder when your expiration date is approaching

expiration_notif_en_us.png

expiration_notif_corner_en_us.png

If you would like to manage your Splashtop Business subscription, please see this article:

0 out of 0 found this helpful