How to setup sound on the remote device or local device?

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Sound and audio is only supported one-way.  Sound can be streamed from the remote/host device to the local device, but no audio is sent from the local device to the remote/host device, such as microphone.

Note: Streaming audio is not included with the Remote Support Basic service

On Windows, you can configure sound to be on the remote/host only, on the local device only, or both.  Open Splashtop Streamer application on the remote/host device, then click on the Settings tab:

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On Mac, you can configure sound to be on the remote/host only or on the local device only.  Open Splashtop Streamer application on the remote/host device, then click on the Settings tab.  To stream audio, you will need to install the sound driver, which requires a reboot. For macOS 10.14 Mojave and macOS 10.15 Catalina, it will also require Microphone permission - click the "Allow Access to Microphone" button.

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If you are using SOS, you can configure sound to be on the remote/host only, on the local device only, or both. Open Splashtop SOS application on the remote/host device, then click on the Settings tab, then click Options.

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