Is the mouse operation not working as expected with Adobe or media software?

Are the mouse actions on your Adobe Premiere or Adobe After Effects not acting as expected through Splashtop to your Mac computer?  However, are your mouse actions working fine for all other apps?  If so, you may need to enable an HID emulator. 


  1. Open the Terminal on the computer with streamer installed and execute the command:
    touch "/Users/Shared/SplashtopStreamer/com.splashtop.input.hid"
  2. Restart the "Splashtop Streamer" program.
  3. See if you are still experiencing a problem.

Other media software that makes use of the Human Interface Device (HID) controls may require this setting as well.

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