Splashtop EU Stack users can choose Pay by Invoice as a payment method for their subscriptions. This article provides step-by-step instructions on how to select this option, eligibility requirements, and important details regarding subscription renewals.
Where to Find the Pay by Invoice Option
To use Pay by Invoice, follow these steps:
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Log into your Splashtop Account – Visit the Splashtop EU Stack portal: my.splashtop.eu and sign in.
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Go to the Subscription Page – Navigate to Subscriptions page in your account.
- Select a Subscription – Click Buy Now for the product you want to subscribe to.
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Choose Your license & Add-ons – Specify the number of licenses and any add-ons you’d like to include, then click Continue.
- Enter Your Billing Address – Fill in your billing details and click Continue.
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Select Pay by Invoice – If eligible, you will see the Pay by Invoice option as a payment method. Select it and click Subscribe.
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Complete Your Purchase – Follow the instructions to complete the form and submit your order.
Requirements for Pay by Invoice
To qualify for Pay by Invoice, users must meet the following conditions:
- The account is on EU stack and has a verified billing address within the EU.
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The minimum subscription amount must be at least €500.
Subscription Renewal & New Orders
Users who have selected Pay by Invoice can submit a new subscription request up to 7 days before their existing subscription expires. This ensures continuity of service without interruptions.
To renew your subscription using Pay by Invoice:
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Check Your Expiration Date – Ensure you are within the renewal window (7 days before expiration).
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Go to Subscriptions – Find your existing subscription and renew.
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Select Pay by Invoice – Follow the instructions to complete your renewal request.
If you have any questions or need assistance, feel free to contact our support team.