Splashtop EU Stack users can choose Pay by Invoice as a payment method for their subscriptions. This article provides step-by-step instructions on how to select this option, eligibility requirements, and important details regarding subscription renewals.
Requirements for Pay by Invoice
To qualify for Pay by Invoice, users must meet the following conditions:
- The account is on EU stack and has a verified billing address within the EU.
- The minimum subscription amount must be at least €500.
Subscription Renewal & New Orders
Users who have selected Pay by Invoice can submit a new subscription request up to 7 days before their existing subscription expires. This ensures continuity of service without interruptions.
To renew your subscription using Pay by Invoice:
- Check Your Expiration Date – Ensure you are within the renewal window (7 days before expiration).
- Go to Subscriptions – Find your existing subscription and renew.
- Select Pay by Invoice – Follow the instructions to complete your renewal request.
Where to Find the Pay by Invoice Option
To use Pay by Invoice, follow these steps:
- Login to my.splashtop.eu with the Team Owner account.
- Click the Blue Circle in the top right and then click on Subscriptions.
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From the Subscriptions page, click on Buy Now for the plan you want to purchase.
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Choose the amount of licenses, plan tier, and Add-ons, then click Continue.
- Enter your Billing Address and click Continue when finished.
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Select Pay by Invoice, then click on Subscribe.
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Verify the Payment Order Information, and fill out the needed Business Information.
Click on Next once complete.
- Lastly, verify the Payment Order Information, Customer and Business Information, and fill out the Final Confirmation at the bottom of the invoice. Once complete, click on Submit.