Errors when validating your account billing address

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Error

An address verification error pops up and prevents you from completing your account's billing information at checkout.

invalidaddress.jpg

 

Affected Users

For the moment, Splashtop only validates addresses in the United States and Canada.

 

Solution

A valid address corresponds with an address in the official Postal Service address database. If you are unable to validate the billing address, please correct it by following the steps below:

For U.S. addresses, check address validity via the USPS website

For Canadian addresses, check address validity via the Canada Post

 

If the address has been verified by USPS/ Canada Post with a valid address but still getting an error, please open a support ticket.

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