Errors when validating your account billing address

 

Error

An address verification error pops up and prevents you from completing your account's billing information at checkout.

invalidaddress_en-us.jpg

 

Affected Users

For the moment, Splashtop only validates addresses in the United States and Canada.

 

Solution

A valid address corresponds with an address in the official Postal Service address database. If you are unable to validate the billing address, please correct it by following the steps below:

For U.S. addresses, check address validity via the USPS website

For Canadian addresses, check address validity via the Canada Post

 

If the address has been verified by USPS/ Canada Post with a valid address but still getting an error, please open a support ticket.

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