OS Patch (Patch View)

Introduction

The OS Patch (Patch View) page provides a centralized interface for managing operating system updates for both Windows and macOS devices(Mac support coming in version 3.8.0.0). Unlike the Computer View, which focuses on individual device updates, the Patch View allows for bulk management, enabling administrators to oversee updates across multiple devices efficiently.

Start with the interactive demo to walk through key setup steps and core workflows:

Interactive Demo

Or use this guide below to explore our OS Patching and features with detailed screenshots.

Supported Subscriptions

Your team must have Splashtop Autonomous Endpoint Management (AEM) enabled.

Requirements

Platform Streamer Version

Supported

OS Versions

Notes
Windows v3.3.2.0 and up View Updates: Windows 7 and newer
Edit Updates: Windows 7 through Windows 8 (Windows 10+ not included)
Windows 10+ cannot use the Windows API to set update policies.
Only Professional or higher editions can modify Group Policy for update control.
Mac v3.8.0.0 and up macOS 13.0.0 and up

 

How to Use OS Patch (Patch View)

Accessing OS Patch (Patch View)
 
  1. Log in to the Splashtop web console (Global/EU/OC).
  2. Navigate to Software > OS Patch (Patch View).
  3. Select Windows or Mac OS Patch to continue.
    Snipaste_2025-03-26_14-48-19_en-us.png
  4. The page will display lists of updates under various statuses: Pending, Approved, Failed, Installed, and Ignored.
    Snipaste_2025-03-26_14-49-23_en-us.png
Filtering, Searching, and Viewing Updates
 
  • Filters: Sort updates by:

    • Group: All Groups, Default Group, or custom groups.

    • Selection: All, Selected, Unselected.

    • Days since Release: All, <7 days, 7-14 days, 15-30 days, 31-60 days, >60 days.

    • Category:
      Windows: All, Security Updates, Critical Updates, Definition Updates, Drivers, Feature Packs, Service Packs, Update Rollups, Updates, Others.
      macOS: All, macOS Updates, Non-macOS Updates

    Snipaste_2025-03-26_14-51-06_en-us.png
    Snipaste_2025-03-26_14-52-39_en-us.png
  • Search:
    Windows:
    You can search for patches by KB number or Update title.
    Snipaste_2025-03-26_15-04-18_en-us.png
    Mac: You can search by patch name.
    Snipaste_2025-11-21_17-05-16_en-us.png

  • Viewing Updates: Click on any update to view details of the computers where the update is available.
    Snipaste_2025-03-26_15-06-57_en-us.png

  • NOTE:
    For macOS update, Credential Management needs to be configured, as local admin credentials are required to execute macOS patch. When it is not set up, you will see a notification like the one below:
    image (54)_en-us.png

Managing Updates
 

The available actions vary depending on the tab. No actions are available in the Installed tab.

  • Tabs Representing Different Status:
    • Pending: Lists available updates awaiting action.
    • Approved: Updates approved for installation at the scheduled time.

    • Failed: Updates that failed during installation and can be retried.

    • Installed: Updates that have been successfully installed.

    • Ignored: Updates that have been excluded from installation.

       

  • Available Actions:
    • Approve/Approve Again: Select updates and click Approve to move them to the Approved tab. These updates will be installed at the scheduled time.
    • Ignore: Exclude specific updates from installation by clicking Ignore.
    • Apply Updates: Instantly install selected updates.
  • Actions by Tab:
    • Pending tab: You can Approve, Ignore, or Apply Updates for the pending updates.
      Snipaste_2025-03-26_15-14-26_en-us.png
       
  • Approved tab: You can Ignore, or Apply Updates for the approved updates.
    Snipaste_2025-03-26_15-16-12_en-us.png
     
  • Failed tab: You can Approve again, or Apply Updates for the failed updates.
    Snipaste_2025-03-26_15-16-57_en-us.png
     
  • Ignored tab: You can Approve, or Apply Updates for the Ignored updates.
    Snipaste_2025-03-26_15-17-54_en-us.png
     
Scheduling Updates
 

Summary 

The OS Patch (Patch View) page provides a comprehensive solution for managing OS updates across multiple devices. It enables administrators to filter, approve, ignore, install, and schedule updates efficiently. By leveraging bulk actions and scheduling features, users can streamline update management, ensuring security and performance across their systems.

For more details, refer to our OS Patch (Computer View) and OS Patch in Endpoint Policies guide.

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