Introduction
The OS Patch (Patch View) page provides a centralized interface for managing operating system updates for both Windows and macOS devices(Mac support coming in version 3.8.0.0). Unlike the Computer View, which focuses on individual device updates, the Patch View allows for bulk management, enabling administrators to oversee updates across multiple devices efficiently.
Supported Subscriptions
- Splashtop w/ Endpoint Management add-on* (Remote Support license required)
- Splashtop Enterprise w/ Endpoint Management add-on* (Remote Support license required)
Requirements
| Platform | Streamer Version |
Supported OS Versions |
Notes |
| Windows | v3.3.2.0 and up | View Updates: Windows XP and newer Edit Updates: Windows XP through Windows 8 (Windows 10+ not included) |
Windows 10+ cannot use the Windows API to set update policies. Only Professional or higher editions can modify Group Policy for update control. |
| Mac | v3.8.0.0 and up | macOS 13.0.0 and up | — |
How to Use OS Patch (Patch View)
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Log in to the Splashtop web console (my.splashtop.com/my.splashtop.eu).
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Navigate to Management tab > OS Patch (Patch View).
- Select Windows or Mac OS Patch to continue.
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The page will display lists of updates under various statuses: Pending, Approved, Failed, Installed, and Ignored.
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Filters: Sort updates by:
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Group: All Groups, Default Group, or custom groups.
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Selection: All, Selected, Unselected.
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Days since Release: All, <7 days, 7-14 days, 15-30 days, 31-60 days, >60 days.
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Category: All, Security Updates, Critical Updates, Definition Updates, Drivers, Feature Packs, Service Packs, Update Rollups, Updates, Others.
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Search: You can search for patches by KB number or Update title.
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Click on any update to view details of the computers where the update is available.
The available actions vary depending on the tab. No actions are available in the Installed tab.
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Tabs Representing Different Status:
- Pending: Lists available updates awaiting action.
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Approved: Updates approved for installation at the scheduled time.
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Failed: Updates that failed during installation and can be retried.
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Installed: Updates that have been successfully installed.
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Ignored: Updates that have been excluded from installation.
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Available Actions:
- Approve/Approve Again: Select updates and click Approve to move them to the Approved tab. These updates will be installed at the scheduled time.
- Ignore: Exclude specific updates from installation by clicking Ignore.
- Apply Updates: Instantly install selected updates.
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Actions by Tab:
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Pending tab: You can Approve, Ignore, or Apply Updates for the pending updates.
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Pending tab: You can Approve, Ignore, or Apply Updates for the pending updates.
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Approved tab: You can Ignore, or Apply Updates for the approved updates.
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Failed tab: You can Approve again, or Apply Updates for the failed updates.
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Ignored tab: You can Approve, or Apply Updates for the Ignored updates.
- The installation of updates can be scheduled in the OS Patch in Endpoint Policies setting.
Summary
The OS Patch (Patch View) page provides a comprehensive solution for managing OS updates across multiple devices. It enables administrators to filter, approve, ignore, install, and schedule updates efficiently. By leveraging bulk actions and scheduling features, users can streamline update management, ensuring security and performance across their systems.
For more details, refer to our OS Patch (Computer View) and OS Patch in Endpoint Policies guide.