Remote control of Samsung device

Follow

Splashtop Streamer and Splashtop SOS support remote control Samsung devices. Here are the instructions to enable remote control on Samsung devices. 

1. Make sure you've updated Splashtop SOS and Splashtop Streamer to latest version on Play Store

  • Splashtop SOS: v1.5.6.0 or up
  • Splashtop Streamer: v1.5.6.0 or up

2. Make sure your Samsung device is with Knox supported

https://www.samsungknox.com/en/knox-platform/supported-devices

3. Install Splashtop Add-on: Samsung from Play Store

3.1 If your device is with Knox 2.7.1 or up

https://play.google.com/store/apps/details?id=com.splashtop.streamer.addon.knox

Screenshot_20190621-082538_Google_Play_Store.jpg

3.2 If your device is with Knox 2.7 or lower

https://play.google.com/store/apps/details?id=com.splashtop.streamer.addon.knox.legacy

4. From Splashtop SOS or Splashtop Streamer's main screen, tap "CONFIGURE" to configure the add-on, or directly tap Splashtop Add-on: Samsung app to configure

Screenshot_20190621-084051_Splashtop_Add-On_Samsung.jpg

5.Tap GRANT SYSTEM PRIVILEGE to enable the add-on

Notice: 

  • Device Admin required to make it work
  • The device should be able to access Internet to enable Knox license

Screenshot_20190621-084108_Splashtop_Add-On_Samsung.jpg

 

Once you've done the above steps, you'll be able to connect to the Samsung device with remote control. 

 

0 out of 0 found this helpful