Deployment Streamer Download Failed Error

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When trying to download your Deployment Streamer, you get the error:

Failed to download deployment package. Please try again later.

Try steps below to fix the problem. 

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Copy your deployment link

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Paste link into incognito browser window

Please try to copy/paste your deployment streamer link into a incognito browser window. (Private mode for Edge/Safari). It should download without any errors.

When using incognito mode, by default, extensions are disabled. Sometimes extensions can block the download of the streamer application.

Windows

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Mac

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Accept and download/install streamer

After that you will be asked to accept the organization's request to install Splashtop Streamer.

Check to make sure the streamer request is correct before checking box!

 

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After checking the box, a big blue download button will appear. Click that to download the streamer application to your computer.

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