- Windows or Mac Business client 126.96.36.199 or newer
- Windows Streamer 188.8.131.52 or newer
- Splashtop Business Access Legacy, Splashtop Remote Support Legacy/Plus/Premium, SOS+, Splashtop Enterprise
Latest downloads at www.splashtop.com/downloads page.
Are you connecting to a remote server with multiple remote desktop sessions? By default, you will connect into the console on that computer.
In the session toolbar, the leftmost icon is an "X" icon for disconnect. If this server has live RDP session(s), another icon will appear next to it:
Click on this icon to show a list of the live sessions, and click on the RDP connection to switch to it.