Enable hardware acceleration on Splashtop Business app

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The Splashtop Business app on Windows takes advantage of different hardware on your device to support hardware acceleration, which improves both performance of the remote session and CPU loading of your local computer.

Requirements

Windows: Splashtop Business app v3.3.8.0 or later.

Mac: MacOS 11.0 or higher.

How to enable hardware acceleration?

Windows
  1. Open the Splashtop Business app, open the File dropdown list then click Options.
    Snag_24a9e2ae.png
  2. Go to Advanced tab, check Use Hardware Acceleration
    Snag_24b6bf0a.png

    Supported Hardware

    Nvidia graphics, AMD graphics, and Intel graphics.

    Once checking the option, the Splashtop Business app will use the supported hardware installed on your local computer to decode, which will help get better performance in a remote session (up to 60 FPS when 1080P resolution and 30 FPS when 4k resolution) and also lower the local computer's CPU loading (up to 100% saved).

Mac
  1. Open the Splashtop Business App, open the Splashtop Business dropdown list then click Preferences.
    Dropdown_en-us.png
  2. Go to Advanced tab, check Enable Hardware Acceleration.
    Advanced_en-us.png

Note

  • The performance in a remote session (FPS) is also influenced by other settings/factors, such as rendering options, streamer settings, network status, network bandwidth, etc.
  • Hardware acceleration is also supported with Splashtop streamer, instructions here.
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