Toolbar functions


Version for Windows or Mac new toolbar and features


Screen_Shot_2017-11-21_at_4.12.42_PM.png Disconnect

RDP.png RDP switch session, shows if multiple RDP sessions are active on this computer

Screen_Shot_2017-11-21_at_4.12.56_PM.png Switch monitor or view all monitors

Screen_Shot_2017-11-21_at_4.13.10_PM.png View scaling option, frame rate setting, view remote pointer

Screen_Shot_2017-11-21_at_4.13.21_PM.png Full screen

Screen_Shot_2017-11-21_at_4.13.30_PM.png CTL+ALT+DEL

Screen_Shot_2017-11-21_at_4.13.52_PM.png Blank screen, lock keyboard and mouse New: Paste Clipboard as Keystrokes (

Screen_Shot_2017-11-21_at_4.14.01_PM.png File Transfer

Screen_Shot_2017-11-21_at_4.14.12_PM.png Chat window for technician input


Screen_Shot_2017-11-21_at_4.22.22_PM.pngIn full screen mode, you can hide the toolbar

Screen_Shot_2018-01-10_at_10.26.38_AM.png This small horizontal bar at the top center restores the hidden toolbar


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    I reckon it would be would be better still if the 'hide the toolbar' option showed in every screen mode!

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    I think too it could be hidden by option. why can't?

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    @J.B & Che-Jp,

    In the new design, you can hide the toolbar when in full-screen mode. When in windowed mode, the toolbar can't be hidden but it does not cover/block any of remote screen, it acts as an additional part on top of the remote window.

    Can you help shed some lights on why you need to hide the toolbar also in windowed mode? I will make sure the development team are aware of the feedback. Thank you!


    Edited by Support
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    Hey Vans

    Thanks for your response. For my part, I often need to view info on my own screen while I'm controlling another machine so I don't use full-screen mode. To lose a chunk of real estate at the head of the window is not productive. Especially so as, while I do use (very occasionally) the file transfer, the rest of the buttons are almost redundant - I was quite content to use the 'caret' at the head of the screen when I needed to access Splashtop controls. So this new look is completely un-necessary for my use of your product. To use an analogy, when I'm driving my car, I don't expect the top of the windscreen to be blocked off with stuff that I don't need to use in order to drive; I want to be able to see as much as I can of where I'm going. And, full-screen mode is like having no side windows!

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    Sam Kimmel

    How do you restore the toolbar if you hide it?

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    When you minimize the toolbar, the toolbar minimizes into a small horizontal bar in top-middle of screen. Just click on that bar to bring the toolbar back.

    Does that work?


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    how can I get the trackpad mode on? Many times I will use my surface pro 4 without the keypad. I can't seem to locate that menu anymore.
    thanks for your time,