What we're working on next

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Here are a few of the exciting new features that we're working on for upcoming releases of Splashtop Enterprise, Splashtop Remote Support, Splashtop Business Access, and Splashtop SOS - may be limited to certain service tiers.

We are working closely with our customers to further improve our product with enhancements and new features!  Some features are only available on certain services:

Security

  • Business app stay logged in team policy (ETA Q1 2022)
  • Business app idle logout team policy (ETA Q1 2022)

IT help desk (part of Splashtop Enterprise)

  • Invite end user into a support session simply by sending a link (completed Q4 2021)
  • Technician queue, to view and manage waiting and in-progress support sessions (completed Q4 2021)
  • Automate support request routing by configuring channels and technician groups (completed Q4 2021)
  • Transfer support session from one technician to another (completed Q4 2021)
  • Invite additional technicians to join an ongoing support session (ETA Q1 2022)
  • Restrict the IP addresses from which technicians can use Splashtop (ETA Q1 2022)
  • Log Splashtop activities to a SIEM such as Splunk or Sumo Logic (ETA Q1 2022)
  • End users to initiate support sessions via icon on their desktop (ETA Q1 2022)

In-session support voice call

  • (SOS+Unlimited, Enterprise) Initiate a 2-way voice call within a Splashtop support session (ETA Q2 2022)

Linux (www.splashtop.com/Linux )

  • support for Raspberry Pi on ARM for remote systems (ETA Q1 2022)

Permanent connection indicator

  • Option to display a permanent connection indicator to help let end-users know when a remote user is connected (ETA Q1 2022)

Performance Enhancement

  • Continuous improvement to improve smoothness and reduce latency (ETA Q1 2022)

Web client

  • Establish a remote connection directly in the browser without installing the native Business app (ETA Q2 2022)

Microphone passthrough

  • (Enterprise) Additional support to passthrough microphone input to remote Mac Streamers (ETA Q1 2022)

1-to-Many File Transfer

  • (SRS Premium, Enterprise) Support file transfer for 1-to-many actions (ETA Q1 2022)

Splashtop Connector

  • Ability to connect to an RDS server or desktop with RDP service instead of installing the Splashtop streamer agent (ETA Q1 2022)

Augmented Reality

  • Ability to share the camera on a mobile device and mark up the live camera feed to point out locations (ETA Q2 2022)

** These roadmap features are currently under development. Final features, specifications, and availability dates are subject to change. Features vary by product and edition.

 

Previous Releases

 

We also added a lot of great new features in recent previous releases, including multi-to-multi monitor support, multiple concurrent sessions, and new Remote Support Premium and Business Access Pro editions.

Click here to see a list of past releases and the features included in each

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