Virtual display

Virtual display is a feature that allows you to extend your monitor with up to two additional virtual displays or resolve headless display issues.

Please kindly understand that this feature is currently in an experimental phase.

 

Virtual display is available for

 

Requirements

  • Windows 10 or higher
  • Splashtop Streamer version 3.6.0.0. or newer 
  • Virtual machines (VMs) are not supported
  • Compatibility limited to GPUs manufactured by Intel, AMD, and Nvidia

 

Supported resolutions

3840 x 2160
3840 x 1600
2560 x 1440
2560 x 1080
1920 x 1200
1920 x 1080
1600 x 1200
1600 x 900
1440 x 900
1400 x 1050
1280 x 1024
1280 x 960
1280 x 800
1280 x 720
1024 x 768
800 x 600

 

Get started

  1. Open Splashtop Streamer > Advanced > Virtual display Virtual display01_en-us.png>
  2. Click "Configure virtual display settings"
  3. Virtual display configuration window will show up:
    Virtual display02_en-us.png
  4. Install the virtual display driver
  5. Select the resolution for virtual displays, then click "addicon_en-us.png"
    Virtual display02_en-us.png
    If you want to remove the created virtual display, select the resolution, click"trashcanicon_en-us.png":
  6. Click "Windows display settings" if you want to adjust the arrangement of the displays
    Virtual display05_en-us.png
    windows display settings_en-us.png

Add monitor failed

Virtual display driver exclusively supports GPUs from Intel, AMD, and Nvidia.

 

Limitation after signing out Windows accounts

When signing out of a Windows account:
Virtual display07_en-us.png

  1. Created virtual displays will be removed

  2. Click "Configure virtual display settings" but nothing happens
    This issue has been addressed in Splashtop Streamer v3.6.4.0. Please update to the latest version.

    When attempting to click "Configure virtual display settings" on Splashtop Streamer after signing out, the virtual display configuration window may not open as expected. To resolve this issue, restart the Splashtop Streamer and try the configuration process again.

How to uninstall virtual display driver when your trial/subscription is expired

  1. On the Streamer computer, go to this file path:
    C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\Driver\LciDisplay
  2. Right-click "uninstall_driver64.bat" (for 64-bit OS) or "uninstall_driver.bat" (for 32-bit OS) and run as Administrator
    Virtual display06_en-us.png

 

For users who tried our beta virtual display tool

In the past, we offered an additional beta virtual display tool upon request. Please note that following the update to Splashtop Streamer version 3.6.0.0, any virtual displays that were previously created using the older tool will be deactivated. Please re-configure these displays using our newly introduced feature.

 

If you have any further inquiries about the virtual display feature, please don't hesitate to create a ticket through this link: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

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