For Remote Support Plus/Premium, Business Access Pro, SOS with mobile, SOS+, or Splashtop Enterprise, you can have 2 simultaneous connections to one computer.
- Windows or Mac Splashtop streamer 188.8.131.52 or later
- Business app ()
- Windows or Mac; 184.108.40.206 or later
- iOS: 220.127.116.11 or later
- iPad5+, iPad mini 2+, iPhone6+, iPod6+
- Android 18.104.22.168 or later
Simply connect to the computer as you normally do.
Another user can connect to the same computer in the same normal way.
Both users will see the screen and have control, as if they were sitting at the computer.
If a 3rd user tries to connect to the same computer, they will get a warning message.
If using Splashtop SOS, both technicians will connect using the same 9-digit code.