Introduction
Remote Command allows Administrators to launch a Command Prompt, PowerShell or terminal window to send background commands to a Windows, Mac or Android device. Also available as a 1-to-Many bulk action.
Supported Subscriptions
- Splashtop Enterprise [Remote Support(Technician) license required]
- Splashtop Remote Support [Premium]
- Splashtop Remote Support [SOS-10 | SOS-300]
Requirements
- Must be an Admin of the unattended access team and requires a valid Windows/Mac Administrator account to connect.
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Local Side:
Windows: Windows 10 and later; Business App v3.8.0.0 and later
macOS: macOS 12.7 and later; Business App v3.8.0.4 and later
Android: Android 7 and later*
*Current Android versions use the existing interface. Full support is planned for a future release.
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Remote Side:
Windows: Windows 10 and later; Streamer v3.8.0.0. and later
macOS: Streamer v3.8.0.4. and later
Android: Android 7 and later*
*Current Android versions use the existing interface. Full support is planned for a future release.
Setting up Remote Command
- On the Business app, click the Remote Command icon next to your desired computer.
- For security purposes, you will be prompted for a valid Windows/Mac Administrator username and password before beginning the Remote Command session.
- You can start typing commands in the terminal.
Full terminal interaction via keyboard and mouse is supported. - At the top of the remote command window, there are three icons in the top right:
- Disconnect
- Full Screen
- Paste Clipboard as Keystrokes
Logs
A detailed command history will be available for download after the session ends at Logs /Remote Command Sessions.
Remote Command Team Settings
To enable/disable Remote Command for the full team, the team owner can do this from the web console. First, have the team owner login to the web console, my.splashtop.com, and then visit the Team Settings Page.
Scroll down to "Feature Configuration" and you can choose to enable/disable remote command for team admins or members. To learn more about granular control settings, check out this article.