Supported Subscriptions
-
Splashtop
- SOS+10 | SOS Unlimited
- SOS+10 | SOS Unlimited + Access Pro | Access Performance
- Splashtop Enterprise [Remote Support (Technician) | Remote Access (End User)]
- Splashtop Business Access [Pro | Performance]
- Splashtop Remote Support [Plus | Premium]
- Splashtop SOS [Basic | +10 | Unlimited]
Requirements
- Local Side: Windows/Mac version 3.2.6.0, Chromebook version 3.5.0.10 or newer, and Linux version 3.6.6.0 or newer
- Remote side: Windows/Mac version 3.2.6.0, Chromebook version 3.5.0.10 or newer, and Linux version 3.6.6.0 or newer
When you connect to a computer with Splashtop, you will connect and see the main monitor screen. To change to view/control a different monitor, click on the switch monitor icon.
Then, you can choose which monitor to view or view all monitors in one window. The view "all monitors in one window" feature is available in Business Access Legacy/Pro/Performance, Remote Support, and SOS services, except for the Splashtop Business Access Solo and Remote Support Basic services.
Note:
With the Windows Business app, you can drag/resize the window with the "All Monitors (One-Window)" option to show 2 monitors on 1 window.
Multi-to-multi monitor allows you to remote into a computer with more than 1 monitor and view each monitor as a window on the local computer.
- Ctl+Alt+# - Switch to a specific monitor #
- Ctl+Alt+<right arrow> - Rotate to next monitor
- Ctl+Alt+<left arrow> - Rotate to previous monitor
Video
Note:
With the Windows Business app, you can drag/resize the window with the "All Monitors (Multi-Window)" option to show 2 monitors on 2 monitors.
Oftentimes, the screen in front is in full-screen mode which blocks the other screen behind. If this is the case, please try getting out of full-screen mode so that you see each screen in a window. Drag the second screen to the second monitor and you should be able to use drag items across the screen.
Please visit the troubleshooting multi-monitor article for more help on troubleshooting multi-monitor issues