Enabling remote control of Android devices

Most devices running Android 5.0 and up will work with Splashtop Streamer and Splashtop SOS apps. You will be able to remote into the Android device and view its screen live. You may or may not have control, depending on some additional criteria.

Many Android devices can be controlled as well. Please refer to options 1 (install an add-on app) and 2 (grant accessibility permission for Android 8.0 and up) below.

*Note* For Option 1, you are able to use the physical keyboard of your Mac/Windows computer to type on the Android device. This is not available for option 2. 

Option 1: Install the Splashtop add-on app from the Google Play Store

1. For the Android devices where we have an add-on available, there will be a visual hint on the app's screen to guide the user to install the add-on. Follow the on-screen instructions to install the correct one.
(Contact us to request the APK files if your device cannot access Google Play Store.)

Here is the list of supported devices and manufacturers, along with links to the corresponding add-on app in the Play Store.

Brand Model APK download Play Store
Google AOSP AOSP 2008 Download  
AOSP 2014 Download  
Armax   Download  
Asystel   Download  
Bluebird EF501 Download  
EF401 Download  
CalAmp   Download Play store link
Chainway   Download Play store link
CipherLab   Download Play store link
Crossmatch Sentry   Download  
DataLogic   Download Play store link
Elo   Download  
Backpack Download  
Formuler GTV Download  
  Download  
Handheld   Download Play store link
  Download Play store link
HP Engage One POS Download  
Iiyama   Download  
Intermec   Download Play store link
Jacs   Download  
Janam   Download Play store link
Jepower   Download  
Kyocera E4810 Download Play store link
KICC   Download  
Lenovo Tab P11 Download  
LG   Download  
  Download  
LMPPos   Download  
  Download  
Lztek   Download  
  Download  
M3Mobile   Download  
Mitac   Download  
MobileDemand A1180 Download  
A680 Download  
Flex10 Download  
Newland   Download Play Store link
Nextgen   Download  
Panasonic   Download  
Payfirst   Download  
Philips   Download  
Qbic   Download  
Samsung Refer to this setup instruction
Seuic   Download  
Sonim   Download  
Tenvito   Download  
Unitech   Download  
Uroro   Download  
Zebra Refer to this setup instruction
       

2. Once you have the Add on installed, you can remote control. For some devices from particular vendors, extra configuration steps are needed to enable remote control, like Samsung and Zebra. Please follow the corresponding setup instructions. 

Option 2: Enable remote control by turning on the accessibility service

With the September '20 update of Splashtop, most modern devices running Android 8 and up can be controlled by enabling the accessibility service. 

Prerequisites:

  • Splashtop Streamer or Splashtop SOS version 3.4.1 and above
  • Android OS 8.0 and up

Steps:

1. On the Splashtop Streamer or Splashtop SOS app screen, tap the CONFIGURE button in the hint.

addon.png

2. This will lead you to Android's accessibility settings. Find Streamer (for Splashtop Streamer), or SOS-Splashtop (for Splashtop SOS) in the DOWNLOADED SERVICES section. Tap to enter settings.

accessbility.png

3. Turn on the service in the settings page

turn-on-accessbility.png

That's it! Now when you remote into the device, you will just need to click Allow to have full control.

                 Screenshot_20200924-072706_SOS_-_Splashtop.jpg             

                                     Screenshot_20200924-071445_SOS_-_Splashtop.jpg                             

 

 

Note that on some Android 10 devices, you may need to re-grant accessibility, or agree again to the "Exposing sensitive info during casting recording" pop-up, when the Streamer has been restarted.

 

View-only session

If neither of the two options above applies to your device, the remote session will be restricted to view only. You are welcome to contact us and let us know what device you would like to enable remote control for

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