Remote Control of Zebra device

Splashtop Streamer and Splashtop SOS support remote control Zebra devices, there are some steps need to be done to enable it. Please follow the following instruction to enable it. 

1.Prerequisites

1.1 Check the device's system compatiblity

Go to device's setting > About Phone > SW Components, and check MX field, MXMF version should be 8.3 or higher to have the remote control capability

Screenshot_20190604-101401.png

1.2. Download and install Zebra add-on from Play Store

https://play.google.com/store/apps/details?id=com.splashtop.streamer.addon.zebra

Zebra_addon.jpg

Or directly download the apk here: https://download.splashtop.com/addon/addon_zebra.apk

 

2. Remote control

You need to configure the device to enable remote control. 

 

2.1. Via MDM/EMM

Please do either one of the following options to configure. 

Option 1: With MDM's OEMConfig UI (Microsoft Intune as example in this section)

Notice: There are two versions of Zebra OEM Config (Refer to Zebra support article for more detail): 

  • "Zebra OEMConfig Powered by MX" is OEMConfig 11.9, a new version for Zebra devices running Android 11 and LATER.
  • "Legacy Zebra OEMConfig" is the original version of Zebra OEMConfig, and is NOT compatible with devices running Android 13 or later

Zebra OEMConfig Powered by MX

Step 1: Push Zebra OEMConfig Powered by MX app and Splashtop Addon: Zebra app to targeted Zebra devices

Step 2: Go to Devices in the left pane of Intune console, choose Configuration profiles in the middle pane, and click create profile in the right pane. Select Android Enterprise as the platform and OEMConfig as the profile type in the popup, then click Create.

intune-4-en_us.png

Step 3: Give the profile a name, and select Zebra OEMConfig Powered by MX as the associated app in the right pane.

Zebra profile step 1-en_us.png

Step 4: In Configuration settings, choose Configuration designer, and configure the items per the video, then click Next Screen-2023-10-13-164941.gif

Item Value
Package name com.splashtop.streamer.addon.zebra

Package Signature Certificate

(Please make sure no extra space when you copy the content to the edit box in the lines)

MIICLTCCAZagAwIBAgIETPiZczANBgkqhkiG9w0BAQUFADBaMQswCQYDVQ
QGEwJVUzELMAkGA1UECBMCQ0ExETAPBgNVBAcTCFNhbiBKb3NlMRcwFQY
DVQQKEw5TcGxhc2h0b3AgSW5jLjESMBAGA1UEAxMJU3BsYXNodG9wMCA
XDTEwMTIwMzA3MTcwN1oYDzMwMDkwNDA1MDcxNzA3WjBaMQswCQYDV
QQGEwJVUzELMAkGA1UECBMCQ0ExETAPBgNVBAcTCFNhbiBKb3NlMRcwFQ
YDVQQKEw5TcGxhc2h0b3AgSW5jLjESMBAGA1UEAxMJU3BsYXNodG9wMIG
fMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQClZfjONz3Vr2IDexLFln9IPaL
LCf/KCF1WDeCcOLV4fOkq0QBD+monayIDENquBIqA4xUl2cbr9UXWKFqtf3R
a9fEu3YaqepXw0lAaBnnd7VWuSFUSQgDMIqXjSw8Co/MCd5rEdRS5/wcQGsV
j+yBdQAIoh17F6plsnsYSC6hy7QIDAQABMA0GCSqGSIb3DQEBBQUAA4GBAI
MtZe/pccKHfD5PUdBZ94Sm7FyNFBYtz5GPfDN4DqIem8gdkPp/0ij7qtAF4Eh//
IWPA1uv/TzfBG4lx4kR3s6Yb1wAsYBzIGhyyiS+VsER5ltwKokBAjNoDuU6GRhP
lFK0WFWnwb34ZigOh50MlVNGkEYzS2wnElrwLWJcdEUI

Permission

Set System Alert Window to Grant

Service 1

com.zebra.eventinjectionservice

Service 2

com.zebra.remotedisplayservice

Service 3

content://oem_info/oem.zebra.secure/build_serial

Service 4

content://oem_info/wan/imei

Step 5: no change in Scope tags and go to Assignments, select targeted Zebra devices

zebra profile step 5-en_us.png

Step 6: In Review + create, click Create button to finish the profile creation and wait for it to push to devices. 

zebra profile step 6-en_us.png

Notice: Please launch the Splashtop Streamer app after applying these settings, or, just restart Splashtop Streamer to make these setting available.

 

Legacy Zebra OEMConfig

Step 1: Push the Legacy Zebra OEMConfig app and Splashtop Addon: Zebra app to targeted Zebra devices

Step 2: Go to Devices in the left pane of Intune console, choose Configuration profiles in the middle pane, and click create profile in the right pane. Select Android Enterprise as the platform and OEMConfig as the profile type in the popup, then click Create.

intune-4-en_us.png

Step 3: Give the profile a name, and select Legacy Zebra OEMConfig as the associated app in the right pane.

intune-5-en_us.png

Step 4: In Configuration settings page, create five transaction steps like the following, details explained in below.

intune-6-en_us.png

Transaction 1:

Type

Service Access Configuration

Purpose

Allow Splashtop Streamer to enable remote control (MX version must be 8.3 or higher)

Fields

Field

Value

Service Binding Action

Allow

Allow Service Identifier

com.zebra.eventinjectionservice

Service Caller Action

Allow

Allow Service Identifier

com.zebra.eventinjectionservice

Allow Caller Package

com.splashtop.streamer.addon.zebra

Allow Caller Signature

<see below caller signature value>

Caller signature:

MIICLTCCAZagAwIBAgIETPiZczANBgkqhkiG9w0BAQUFADBaMQswCQYDVQQGEwJV
UzELMAkGA1UECBMCQ0ExETAPBgNVBAcTCFNhbiBKb3NlMRcwFQYDVQQKEw5TcG
xhc2h0b3AgSW5jLjESMBAGA1UEAxMJU3BsYXNodG9wMCAXDTEwMTIwMzA3MTcw
N1oYDzMwMDkwNDA1MDcxNzA3WjBaMQswCQYDVQQGEwJVUzELMAkGA1UECBM
CQ0ExETAPBgNVBAcTCFNhbiBKb3NlMRcwFQYDVQQKEw5TcGxhc2h0b3AgSW5jLjE
SMBAGA1UEAxMJU3BsYXNodG9wMIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKB
gQClZfjONz3Vr2IDexLFln9IPaLLCf/KCF1WDeCcOLV4fOkq0QBD+monayIDENquBIqA4
xUl2cbr9UXWKFqtf3Ra9fEu3YaqepXw0lAaBnnd7VWuSFUSQgDMIqXjSw8Co/MCd5r
EdRS5/wcQGsVj+yBdQAIoh17F6plsnsYSC6hy7QIDAQABMA0GCSqGSIb3DQEBBQUA
A4GBAIMtZe/pccKHfD5PUdBZ94Sm7FyNFBYtz5GPfDN4DqIem8gdkPp/0ij7qtAF4E
h//IWPA1uv/TzfBG4lx4kR3s6Yb1wAsYBzIGhyyiS+VsER5ltwKokBAjNoDuU6GRhPlFK0
WFWnwb34ZigOh50MlVNGkEYzS2wnElrwLWJcdEUI

 

Transaction 2:

Type

Service Access Configuration

Purpose

Enable ability to eliminate the system screen capture prompt (MX version must be 9.3 or higher)

Fields

Field

Value

Service Binding Action

Allow

Allow Service Identifier

com.zebra.remotedisplayservice

Service Caller Action

Allow

Allow Service Identifier

com.zebra.remotedisplayservice

Allow Caller Package

com.splashtop.streamer.addon.zebra

Allow Caller Signature

<see below caller signature value>

Caller signature:

MIICLTCCAZagAwIBAgIETPiZczANBgkqhkiG9w0BAQUFADBaMQswCQYDVQQGEwJV
UzELMAkGA1UECBMCQ0ExETAPBgNVBAcTCFNhbiBKb3NlMRcwFQYDVQQKEw5TcG
xhc2h0b3AgSW5jLjESMBAGA1UEAxMJU3BsYXNodG9wMCAXDTEwMTIwMzA3MTcw
N1oYDzMwMDkwNDA1MDcxNzA3WjBaMQswCQYDVQQGEwJVUzELMAkGA1UECBM
CQ0ExETAPBgNVBAcTCFNhbiBKb3NlMRcwFQYDVQQKEw5TcGxhc2h0b3AgSW5jLjE
SMBAGA1UEAxMJU3BsYXNodG9wMIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKB
gQClZfjONz3Vr2IDexLFln9IPaLLCf/KCF1WDeCcOLV4fOkq0QBD+monayIDENquBIqA4
xUl2cbr9UXWKFqtf3Ra9fEu3YaqepXw0lAaBnnd7VWuSFUSQgDMIqXjSw8Co/MCd5r
EdRS5/wcQGsVj+yBdQAIoh17F6plsnsYSC6hy7QIDAQABMA0GCSqGSIb3DQEBBQUA
A4GBAIMtZe/pccKHfD5PUdBZ94Sm7FyNFBYtz5GPfDN4DqIem8gdkPp/0ij7qtAF4E
h//IWPA1uv/TzfBG4lx4kR3s6Yb1wAsYBzIGhyyiS+VsER5ltwKokBAjNoDuU6GRhPlFK0
WFWnwb34ZigOh50MlVNGkEYzS2wnElrwLWJcdEUI

 

Transaction 3:

Type

Service Access Configuration

Purpose

Enable ability to retrieve Serial Number (Need to be Android 10 or higher)

Fields

Field

Value

Service Binding Action

Allow

Allow Service Identifier

content://oem_info/oem.zebra.secure/build_serial

Service Caller Action

Allow

Allow Caller Package

com.splashtop.streamer.addon.zebra

Allow Caller Signature

<see below caller signature value>

Caller signature:

MIICLTCCAZagAwIBAgIETPiZczANBgkqhkiG9w0BAQUFADBaMQswCQYDVQQGEwJV
UzELMAkGA1UECBMCQ0ExETAPBgNVBAcTCFNhbiBKb3NlMRcwFQYDVQQKEw5TcG
xhc2h0b3AgSW5jLjESMBAGA1UEAxMJU3BsYXNodG9wMCAXDTEwMTIwMzA3MTcw
N1oYDzMwMDkwNDA1MDcxNzA3WjBaMQswCQYDVQQGEwJVUzELMAkGA1UECBM
CQ0ExETAPBgNVBAcTCFNhbiBKb3NlMRcwFQYDVQQKEw5TcGxhc2h0b3AgSW5jLjE
SMBAGA1UEAxMJU3BsYXNodG9wMIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKB
gQClZfjONz3Vr2IDexLFln9IPaLLCf/KCF1WDeCcOLV4fOkq0QBD+monayIDENquBIqA4
xUl2cbr9UXWKFqtf3Ra9fEu3YaqepXw0lAaBnnd7VWuSFUSQgDMIqXjSw8Co/MCd5r
EdRS5/wcQGsVj+yBdQAIoh17F6plsnsYSC6hy7QIDAQABMA0GCSqGSIb3DQEBBQUA
A4GBAIMtZe/pccKHfD5PUdBZ94Sm7FyNFBYtz5GPfDN4DqIem8gdkPp/0ij7qtAF4E
h//IWPA1uv/TzfBG4lx4kR3s6Yb1wAsYBzIGhyyiS+VsER5ltwKokBAjNoDuU6GRhPlFK0
WFWnwb34ZigOh50MlVNGkEYzS2wnElrwLWJcdEUI

 

Transaction 4:

Type

Service Access Configuration

Purpose

Enable ability to retrieve IMEI (Need to be Android 10 or higher)

Fields

Field

Value

Service Binding Action

Allow

Allow Service Identifier

content://oem_info/wan/imei

Service Caller Action

Allow

Allow Caller Package

com.splashtop.streamer.addon.zebra

Allow Caller Signature

<see below caller signature value>

Caller signature:

MIICLTCCAZagAwIBAgIETPiZczANBgkqhkiG9w0BAQUFADBaMQswCQYDVQQGEwJV
UzELMAkGA1UECBMCQ0ExETAPBgNVBAcTCFNhbiBKb3NlMRcwFQYDVQQKEw5TcG
xhc2h0b3AgSW5jLjESMBAGA1UEAxMJU3BsYXNodG9wMCAXDTEwMTIwMzA3MTcw
N1oYDzMwMDkwNDA1MDcxNzA3WjBaMQswCQYDVQQGEwJVUzELMAkGA1UECBM
CQ0ExETAPBgNVBAcTCFNhbiBKb3NlMRcwFQYDVQQKEw5TcGxhc2h0b3AgSW5jLjE
SMBAGA1UEAxMJU3BsYXNodG9wMIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKB
gQClZfjONz3Vr2IDexLFln9IPaLLCf/KCF1WDeCcOLV4fOkq0QBD+monayIDENquBIqA4
xUl2cbr9UXWKFqtf3Ra9fEu3YaqepXw0lAaBnnd7VWuSFUSQgDMIqXjSw8Co/MCd5r
EdRS5/wcQGsVj+yBdQAIoh17F6plsnsYSC6hy7QIDAQABMA0GCSqGSIb3DQEBBQUA
A4GBAIMtZe/pccKHfD5PUdBZ94Sm7FyNFBYtz5GPfDN4DqIem8gdkPp/0ij7qtAF4E
h//IWPA1uv/TzfBG4lx4kR3s6Yb1wAsYBzIGhyyiS+VsER5ltwKokBAjNoDuU6GRhPlFK0
WFWnwb34ZigOh50MlVNGkEYzS2wnElrwLWJcdEUI

 

Transaction 5:

Type

Power Configuration

Purpose

Opt-out battery optimization of Splashtop Streamer

Fields

Field

Value

Battery Optimization Action

Remove

Remove Package Names

com.splashtop.streamer.csrs

Step 5: Finish the profile creation guide and push to target devices

 

Notice: Please launch the Splashtop Streamer app after applying these settings, or, just restart Splashtop Streamer to make these setting available.

 

Option 2: OEM Config

If you MDM/EMM support OEM Config, you can configure as the following to enable remote control: 

Useful links: 

Allow “Service Binding Action
Allow Service Identifier: com.zebra.eventinjectionservice
Allow “Service Caller Action, service identifier: com.zebra.eventinjectionservice
Allow Caller package: com.splashtop.streamer.addon.zebra
Allow Caller signature:
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

Allow “Service Binding Action”
Allow Service Identifier: com.zebra.remotedisplayservice
Allow “Service Caller Action”, service identifier: com.zebra.remotedisplayservice
Allow Caller package: com.splashtop.streamer.addon.zebra
Allow Caller signature:
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

Allow “Service Caller Action”, service identifier: content://oem_info/oem.zebra.secure/build_serial
Allow Caller package: com.splashtop.streamer.addon.zebra
Allow Caller signature:
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

Allow “Service Caller Action”, service identifier: content://oem_info/wan/imei
Allow Caller package: com.splashtop.streamer.addon.zebra
Allow Caller signature:
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

 

Option 3: XML Config

If you MDM/EMM support XML Config, you can configure as the following to enable remote control:

Useful link: 

<wap-provisioningdoc>
<!--SettingID=16-->
<characteristic version="10.0" type="AccessMgr">
<parm name="OperationMode" value="1" />
<parm name="ServiceAccessAction" value="1" />
<parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
</characteristic>
<!--SettingID=17-->
<characteristic version="10.0" type="AccessMgr">
<parm name="ServiceAccessAction" value="4" />
<parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
<parm name="CallerPackageName" value="com.splashtop.streamer.addon.zebra" />
<parm name="CallerSignature" value="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" />
</characteristic>
<!--SettingID=18-->
<characteristic version="10.0" type="AccessMgr">
<parm name="ServiceAccessAction" value="1" />
<parm name="ServiceIdentifier" value="com.zebra.remotedisplayservice" />
</characteristic>
<!--SettingID=19-->
<characteristic version="10.0" type="AccessMgr">
<parm name="ServiceAccessAction" value="4" />
<parm name="ServiceIdentifier" value="com.zebra.remotedisplayservice" />
<parm name="CallerPackageName" value="com.splashtop.streamer.addon.zebra" />
<parm name="CallerSignature" value="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" />
</characteristic>
<!--SettingID=14-->
<characteristic version="10.0" type="AccessMgr">
<parm name="ServiceAccessAction" value="4" />
<parm name="ServiceIdentifier" value="content://oem_info/oem.zebra.secure/build_serial" />
<parm name="CallerPackageName" value="com.splashtop.streamer.addon.zebra" />
<parm name="CallerSignature" value="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" />
</characteristic>
<!--SettingID=15-->
<characteristic version="10.0" type="AccessMgr">
<parm name="ServiceAccessAction" value="4" />
<parm name="ServiceIdentifier" value="content://oem_info/wan/imei" />
<parm name="CallerPackageName" value="com.splashtop.streamer.addon.zebra" />
<parm name="CallerSignature" value="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" />
</characteristic>
</wap-provisioningdoc>

 

 

2.2 Via StageNow

Open StageNow app on the device and scan all the QRs of the attached PDF files:

  • zebra_remote_control.pdf: enable remote control, which requires MX 8.3 or higher
  • zebra_others.pdf: enable other features, like getting device serial number, which requires MX 9.3 or higher

If there is MDM software in your organization, StageNow supports push profile through MDM to device (you may contact your IT manager)

 Screenshot_20190604-101431.png

Once the profile is successfully staged, you should see the screen like this. 

Screenshot_20191028-085713.png

 

 

2.3. Tips about Zero touch on your Zebra devices

If you want to achieve Zero touch(means to aviod the sensitive info showing up when remote into the device), and your Android OS is 10+, you have to upgrade your add-on to the latest, and grant the overlay permisson for it. You can do it with either the following method 1 or method 2:

1) Grant the permission manually on the device settings.

2) With MDM

  • AirWatch:
    • Device -> Profiles & Resources -> Permisssions ->Grant All

 

 

 

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