How to disable zooming or "Screen Edge Panning" when in a remote session

When you are connected to a computer in a remote session, the screen may automatically pan because the "Screen Edge Panning" setting is enabled. 


For Windows/Mac:

1. If you want to stop the screen from moving automatically in a remote session, please open the business app and disable the "Screen Edge Panning" option.

  • Mac: Business app (purple icon) → Preferences
  • Windows: Business app (purple icon)  File  Options


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