How to fix I-beam cursor disappeared in the remote session?

We have gathered some " I-beam cursor disappeared" reports from users, if any of these situations pertain to you, please try the related suggestions to solve them.

1. I-beam cursor is not visible when running in dark mode/theme.
2. If I change the cursor size in the remote session, I-beam cursor will disappear when I move the cursor to the notepad.


Please first make sure you're running Splashtop Streamer v3.4.8.0 or later. If it still does not work.

1. Open regedit on the remote PC you connect TO. Press Win+R and type regedit

2. Navigate to the following path: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.\Remote Server
3. Right-click on an empty field and click New > DWORD-Value (32-bit)
4. Name it CursorConvertMode
5. Double-click on it and enter 1 into the Value field:
6. Now press OK and restart the remote session.

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