Changing ownership of Splashtop subscriptions

"Owner" status of a Splashtop subscription cannot be transferred from one account to another. Instead, you would have to change the email of the "Owner" account to the desired email.

  1. Login to the website with the owner account.
  2. Hover the mouse over your email ID at the top right of the page and choose "Account Info".change_en-us.png
  3. Click "change email" to change the email of the owner account.
  4. If you are changing the email to an already existing account in Splashtop servers, you need to delete or change the email of that account first by going to and click delete my account link on bottom right of page.  See this article for step by step guide:


If you're having issues trying to change the owner account of an Enterprise subscription, please refer to this article

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