Region selection - Splashtop SOS app for mobile devices

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If you are experiencing the message "The session code is incorrect. Please try again", make sure to choose the correct Region in the Splashtop SOS app on your mobile device. 

Note:
  • If your account is part of the EU stack, please make sure the user chooses EU as the region.
  • If your account is part of the Global stack, please choose Global as the region.


How to change the Region?

iOS devices

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Android devices

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