If you are experiencing the message "The session code is incorrect. Please try again", make sure to choose the correct Region in the Splashtop SOS app on your mobile device.
Note:
Note:
- If your account is part of the EU stack, please make sure the user chooses EU as the region.
- If your account is part of the Global stack, please choose Global as the region.
How to change the Region?
iOS devices
Android devices
