Endpoint Management

Support

November 19, 2024 23:18

Discover how Splashtop Enterprise can elevate your IT operations, offering a suite of powerful features designed to streamline tasks, enhance security, and provide insights into your environment.

These features are available for Enterprise and SOS remote support licenses with the Autonomous Endpoint Management Add-On.
All features excluding Software Patch are also available on Splashtop Remote Support Premium.

Dashboard Overview

Begin your day by reviewing a simplified dashboard for easy monitoring and management of endpoints. The dashboard offers a quick overview of online/offline status, OS types, versions, and provides tooltips for more details. Track alerts, tasks, threats, Windows update status, and more!

Check out this article for more details and instructions.

1-to-Many Actions and Schedules

Simplify endpoint management by instantly executing or scheduling tasks to multiple endpoints simultaneously. Actions range from running commands, scripts, installations and more.

Here's the list of available actions:

System Reboot	MSI File
Windows Updates	APK File
Remote Command	File Transfer
Batch/Executable File	File Transfer (Mac)
Script/Executable File (Mac)	File Transfer (Android)
Script/Executable File (Linux)	File Transfer (Linux)
Shell Script (Mac)

Check out this article for more details and instructions.

Background Actions and System Tools

Access system tools on your Windows and Mac endpoints without having to start a remote desktop session.

Task Manager (Windows and Mac OS Activity Monitor)
Registry Editor (Windows)
Device Manager (Windows)
Service Manager (Windows)

Check out this article for more details and instructions.

Inventory

View and compare snapshots of a computer’s System, Hardware, or Software inventory. You can view inventory of a single computer and compare snapshots, or view inventory of multiple computers and export them.

Check out this article for more details and instructions.

Configurable Alerts and Smart Actions

Set up alerts to get notified when certain events occur. Additionally, you can set up Smart Actions to execute a 1-to-Many action when an alert is triggered.

Types of Alerts:

CPU Utilization	Software Uninstalled
Memory Usage	Hardware Added
Disk Space	Hardware Removed
Computer Online	Windows Update
Computer Offline	Available Updates
Software Installed	Windows Event log

Check out this article for more details and instructions.

Windows Event Logs

View an online computer’s Windows Event Logs from within the Splashtop web console. You can filter by event level, type, date range, and ID.

Check out this article for more details and instructions.

Windows Update Management

View available updates, install specific updates, and customize a Windows Update schedule and policy. Also available as a 1-to-Many bulk action.

Check out this article for more details and instructions.

Endpoint Security Dashboard

View the protection status of your endpoints at the Endpoint Security dashboard, including name of antivirus software installed, protection status, and number of threats. You can also purchase additional licensing for Splashtop Antivirus powered Bitdefender to enable installing and scanning directly from the Splashtop web console.

Check out this article for more details on Splashtop Antivirus powered by Bitdefender.

Software Patch

Software Patch is a tool to create policies for third-party app patches. You can apply these policies to install or update third-party applications on selected endpoints. You can also specify whether or not Splashtop manages third-party application scans, updates or requires reboots based on a schedule.

Check out this article for more details and instructions.

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