Why upgrade to Business Access Pro?
Splashtop Business Access SOLO limits you to one individual user per account and give you remote access to up to 2 computers. Want more? You can upgrade to Pro!
Consider upgrading if you have the following needs:
- Need to set up more than 2 computers
- Need to allow another user to access your computers
- Need to conduct 2 concurrent remote sessions to the same computer
- Need to have multiple concurrent users remotely accessing computers at the same time
Here is the feature comparison chart between Solo and Pro.
How to perform the upgrade?
1. Login at my.splashtop.com
2. Click [Your Account Email] located on the top right of your screen and click Subscription
3. Click (change plan)
4. Select Pro option and then click Subscribe at the bottom of the page after confirming payment info.
How to add more users to subscription?
1. Login at my.splashtop.com
2. Click [Your Account Email/Name] located on the top right of your screen and click Subscription
3. Click (change)
4. Increase the number of users
5. Click Subscribe at the bottom of the page after confirming payment info.
Note: If you choose to upgrade your plan in the middle of your billing cycle, we’ll charge you a prorated fee to cover that upgrade.
Then, you may want to invite the new users to your team and configure the access permissions for them.
Here are the article on how to do so:
How to invite users to your team - Once you buy more users, you will have to invite those users' emails through the web console in order for them to join your team. They will then be sent an email invitation to create their own account under your team.
How to configure access permission - Once they join your team, please configure access permissions so that they can see the computers that you want them to be able to connect to.
If you want to downgrade from Pro to Solo, please read this article.