Logo
English (United States) Deutsch Español Français Italiano 日本語 한국어 Português do Brasil 简体中文 繁體中文
Contact Support Sign in
Welcome to Splashtop Business Support!
  Chat or Submit a Ticket

  1. Splashtop Business - Support
  2. Account
  3. Account Security

Account Security

  • Password Requirement
  • Account Lockout Policy
  • Using YubiKey Authenticator with Splashtop Two‑Step Verification (2FA)
  • Streamer Security Settings: Require Additional Password to Connect
  • What can I do if I get a "Wrong password" error, or how to reset my password?
  • How to change my email address or password?
  • Verification emails
  • How to check for authentication emails
  • What is Device Authentication/Verification emails?
  • How do I set up two-step verification (2FA)?
  • How to manage 2FA trusted devices
  • How do I use recovery codes/reset 2FA?
  • Got a new phone or lost two-step verification codes?
  • My Six Digit Authentication Codes Aren't Working
  • How do I export my Authenticator to a new phone for 2FA?
  • "Device verification required" message showing on already verified devices
  • Logging in to a Local User Account on a Domain Computer
  • How to Login With a Windows/Mac Account
  • How do I use Touch ID or Face ID to login to Splashtop?
  • How can I set up the [Security Code] for my computer?
  • How to manage trusted devices for a Splashtop account

Can't find what you're looking for?

Let us help you right now!

Submit a request

© Splashtop Business - Support

Theme by Lotus Themes