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  1. Splashtop Business - Support
  2. Troubleshooting
  3. Connection

Connection

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  • Your network connection is unstable
  • Recommended Internet Speeds
  • “Splashtop Login Failed” error message when connecting from a Macbook
  • "The session code is incorrect. Please try again" error
  • Mac computer cannot connect due to proxy settings blocking connection
  • Why is SOS disconnecting from iOS devices after a specific amount of time (10, 20, or 30 minutes)?
  • Why I received "Invalid Connection Token. Please try restarting Splashtop Streamer." error?
  • What are the Firewall Exceptions and IP addresses of Splashtop servers/Services?
  • Getting disconnects or difficulty connecting?
  • Unable to reach server (streamer) because of TLS 1.0 support disabled
  • How do I set up Proxy settings in Splashtop Win/Mac Streamer & Win client?
  • How to fix "Unable to reach Splashtop servers" error on Splashtop
  • Tips for constant lost connections, or router crashes causing loss of Internet
  • Why can't I connect after a Windows 10 update?
  • How to fix lag when remoting into Windows Server 2008
  • TalkTalk blocking Splashtop
  • Adding Exclusions in Policy to Fortinet 100D

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