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  1. Splashtop Business - Support
  2. Usage & Deployment
  3. User & Device Management

User & Device Management

  • How to resolve "the app you are trying to install is not a Microsoft-verified app windows"
  • How to disable and enable the Sleep mode in Mac devices
  • Super Admin
  • Allowing Users to Belong to Multiple Groups Simultaneously
  • Endpoint Policies
  • How to find A Splashtop device UUID
  • Device Authentication - MAC Address Whitelisting
  • Splashtop Team Settings
  • Audio Quality and Configurations
  • Export User Access Permissions
  • Preference Policy
  • Common problems that cause Streamer to go offline
  • OOBE Instruction
  • Got a new computer?
  • How to Allow members to see groups
  • How do I check the local and public IP addresses of a computer?
  • What do I do if my remote computer is offline?
  • How to remove a user/technician from my team?
  • Business App Filters
  • How do I connect to my computers from the web console?
  • What can I do in the Splashtop web console?
  • How to add/invite users/technicians to be a part of my Splashtop service?
  • How to assign computers for Splashtop Business Access Legacy
  • How to assign computers for Splashtop Remote Support/Access, SOS+ and Enterprise
  • How do I group my computers? (Splashtop Business Access only)
  • How do I group my users and computers? (Splashtop Remote Support & SOS+ and Enterprise)
  • Display logged-in user setting
  • How to delete/remove computers from my account?
  • How can I modify a computer's name in the computer list?
  • Can I have a management-only owner (or admin) account?
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