User & Device Management
- How to resolve "the app you are trying to install is not a Microsoft-verified app windows"
- How to disable and enable the Sleep mode in Mac devices
- Super Admin
- Allowing Users to Belong to Multiple Groups Simultaneously
- Endpoint Policies
- How to find A Splashtop device UUID
- Device Authentication - MAC Address Whitelisting
- Splashtop Team Settings
- Audio Quality and Configurations
- Export User Access Permissions
- Preference Policy
- Common problems that cause Streamer to go offline
- OOBE Instruction
- Got a new computer?
- How to Allow members to see groups
- How do I check the local and public IP addresses of a computer?
- What do I do if my remote computer is offline?
- How to remove a user/technician from my team?
- Business App Filters
- How do I connect to my computers from the web console?
- What can I do in the Splashtop web console?
- How to add/invite users/technicians to be a part of my Splashtop service?
- How to assign computers for Splashtop Business Access Legacy
- How to assign computers for Splashtop Remote Support/Access, SOS+ and Enterprise
- How do I group my computers? (Splashtop Business Access only)
- How do I group my users and computers? (Splashtop Remote Support & SOS+ and Enterprise)
- Display logged-in user setting
- How to delete/remove computers from my account?
- How can I modify a computer's name in the computer list?
- Can I have a management-only owner (or admin) account?